Shipping and Delivery

Effective Date:2024-12-26

Delivery Method

Digital Delivery Only: All software products, licenses, and deliverables are provided electronically via secure download links, cloud access, or email.

No Physical Shipping: SmartLounge does not ship physical goods. All services and products are digital in nature.

Delivery Timeline

Custom Projects: Delivery timelines for custom software development are outlined in the project agreement or proposal. Milestones and final delivery dates are subject to client approvals and payment schedules.

Ready-Made Solutions: For off-the-shelf software or licenses, delivery is typically completed within 1–3 business days after payment confirmation.

Delays: In case of unforeseen delays, clients will be notified promptly with revised timelines.

Access & Activation

Secure Access: Clients receive access credentials, download links, or activation keys via their registered email.

Responsibility: Clients are responsible for safeguarding login credentials and ensuring timely activation of delivered software.

Confirmation & Support

Delivery Confirmation: A confirmation email is sent upon successful delivery of the software or credentials.

Support: For any issues related to access, installation, or activation, our support team is available at support@smartlounge.online

Important Notes

Please ensure your email address and contact details are accurate to avoid delivery issues.

SmartLounge is not liable for delays caused by incorrect client information or technical issues beyond our control.